I’ve had a fear of heights for as long as I can remember. When I was 4, my dad took me fishing. The jetty was too high, and we had to come home… My fear of heights caused 10-year-old me to “chicken out” on a school trip as we walked Mt Tarawera. I remember my … Continue reading The experience matters
Tag: generosity
Generosity
This week I started back at work after a 3-week restful staycation. My inbox was overflowing … As I sat at my desk, replying to email after email, it dawned on me that I was treating my customers as “things" to get done, boxes to tick. I was so busy being busy that personalized care … Continue reading Generosity
Being heard
On the night of the shootings in Christchurch, I was watching the news when my brother video-called me. He asked if I was ok and I started to cry. He didn't say anything else, just held the space for me to be sad. His focused presence touched my heart. My brother often gives me a hard … Continue reading Being heard
